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Microsoft Dynamics 365 | Integration, Dataverse...
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Issue with the creation of records from outlook for dynamics

Posted on by Microsoft Employee

Hello, 

I'm having some issues with the creation of a record from outlook for dynamics. 

When I create a new record and that I have to choose wich kind of record I want to make I got list with wierd name as following. 

4338.pastedimage1584541722593v1.png

Did someone have this issue before ? 

How I can fix this ? 

Thank you for reading.

  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: Issue with the creation of records from outlook for dynamics

    Hi Nathan,

    I would recommend you raise a support ticket in the power platform admin to contact the Microsoft support engineer and check your environment.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Issue with the creation of records from outlook for dynamics

    The fist one I cannot load it, I think I am not allowed to acces it

    The second one, it worked, I succeeded to load the page and I am already logged in

    About the issue I don't think it come from an account's problem because my co-worker noticed this issue as well

  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: Issue with the creation of records from outlook for dynamics

    Hi Nathan,

    It looks like there is a problem with your account.

    Could you successfully log in to https://admin.microsoft.com and https://admin.powerplatform.microsoft.com ?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Issue with the creation of records form outlook for dynamics

    Hi Lu Hao,

    Thank you for your reply,

    I did what you said but I cannot sign in, I got an error when I try to.

  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: Issue with the creation of records form outlook for dynamics

    Hi Nathan,

    Please go to https://outlook.live.com and see if OWA has this problem.

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