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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Transaction not starte...
Microsoft Dynamics CRM (Archived)

Transaction not started when saving record.

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Posted on by Keysersozeey 195

Hi why i have this error when i try to save the record, but what make me confused is, this error message will not appear when im login as admin , so this error only appear with other users, when im looking some answer on the internet , they said i need to disable the ActiveFeedPlugin but when im do that, the error still appear. But my assumption is this error appear because miss some privelage or something but when i'm look on the error log there is no message that tell me that i need to add some previlage on the security role. Is anyone have an idea why this happpen ? here my full error log

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.Detail: 
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ActivityId>ed7bbde5-7381-433c-a725-eddf78b8def2</ActivityId>
  <ErrorCode>-2147220911</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiExceptionSourceKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiOriginalExceptionKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Microsoft.Crm.CrmException: There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing. ---&gt; Microsoft.Crm.CrmException: There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.
   at Microsoft.Crm.CrmTransaction.CommitTransaction()
   at Microsoft.Crm.LegacySqlDataAccessContextImplementation.CommitTransaction()
   at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)
   at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)
   at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.Execute(PipelineExecutionContext pluginContext)
   at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.CreateWithInvocationSource(BusinessEntity entity, Int32 invocationSource, ExecutionContext context)
   at Microsoft.Crm.BusinessEntities.BusinessProcessObject.&lt;&gt;c__DisplayClass162_0.&lt;Create&gt;b__0()
   at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
   at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
   --- End of inner exception stack trace ---
   at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
   at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)
   at Microsoft.Crm.Extensibility.Pipeline.&lt;&gt;c__DisplayClass2_1.&lt;Execute&gt;b__0()</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiStepKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">14bf3687-1280-e811-a96b-000d3a821ec4</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiDepthKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">1</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiActivityIdKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">ed7bbde5-7381-433c-a725-eddf78b8def2</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiPluginSolutionNameKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">System</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>ApiStepSolutionNameKey</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">System</d2p1:value>
    </KeyValuePairOfstringanyType>
  </ErrorDetails>
  <Message>There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.</Message>
  <Timestamp>2018-09-19T04:08:04.8560697Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault i:nil="true" />
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>


i wish you guys can figured it out, thanks.

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  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at

    Hi,

    Whilst nobody knows what is the actually root cause of this error, you may try below things.

    1. make sure you dont have duplicate plugin steps registered.

    2. kindly try to disable the activity feeds plugin and see if that resolves the issue.

    3. Try to narrow it down disabling other custom plugins one by one.

    i wish you all the best.

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi,

    This error occurs if you are using try catch and exception occured but instead of throwing the error you swallow the error and continue with the plugin execution.

    Hope this helps.

  • Temmy Wahyu Raharjo Profile Picture
    Temmy Wahyu Raharjo 2,916 on at

    Yes, Ravi answer is correct. Usually if you put code:

    try

    {

     //do something usually service.update() or service.create() then on here got error

    }

    catch(Exception ex)

    {

    //Intercept error

     return;

    }

    Then you will get those error.

  • Keysersozeey Profile Picture
    Keysersozeey 195 on at

    thanks for all your answer guys, its already work now . So we just add some securiry role, And now its already work Thanks, what make me confused why the error is not "You don't have permission to the record".

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    As mentioned above, if you have a try catch and not throwing the error message then it will throw the above error message. I think you were getting the security error but becuase of the try catch the error was not thrown by the plugin but then plugin due to this throws the error in questions. I have seen this issue in apparently in my case also the actualy error was also the missing read permission on my custom config entity :)

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