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Microsoft Dynamics CRM (Archived)

Workflow problem

Posted on by 61

Dear All,

I want to create workflow in CRM 2011 . I want to send some emails after one day of record creation. Can anyone guide me how to do this. I will be very thankful to you .

Thanks

Ayaz

*This post is locked for comments

  • Ayaz Sayz Profile Picture
    Ayaz Sayz 61 on at
    RE: Workflow problem

    Dear Mark,

    I need your assistance .I want to create a workflow . The workflow trigger if customer not make any order since 3 month or 2 month then workflow trigger and send email to customer. Is it possible in crm 2011 or i need to create some utility in c#.

    Thanks

    Ayaz

  • Suggested answer
    Ayaz Sayz Profile Picture
    Ayaz Sayz 61 on at
    RE: Workflow problem

    Thank you .

  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Workflow problem

    If you run it only on create like so it will run only once

    8168.Workflow.png

  • Ayaz Sayz Profile Picture
    Ayaz Sayz 61 on at
    RE: Workflow problem

    Hi Mark,

    Thanks for your reply . can you please tell me how to trigger work flow one time means if work flow started email send then it will not run again for same record because record is always greater then workflow condition and work flow trigger again and again.

  • Verified answer
    shivaram Profile Picture
    shivaram 3,315 on at
    RE: Workflow problem

    Hi Ayaz,

    You can add condition that Process Execution time is equals to 1 Day After Created On.

    See following image5751.Screenshot_5F00_1.png

    Thanks

  • Verified answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Workflow problem

    Hi Ayaz

    If you have a look at this guide on Time/Condition based workflows

    www.powerobjects.com/.../time-condition-based-workflows-in-crm-2011

    you would use the "Send Email" option in the workflow after your conditions and checks

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