Dynamics CRM On-Premise 2016 logs me out after a period of time

(0) Share

Report

Posted on by Community Member Microsoft Employee

Hi all,

I have a CRM 2016 server configured as an IFD deployment with claims. It all works as expected but there is a slight annoying issue.

Every two hours or so the page stops responding when I try to navigate through the system (it does not do anything) and this is because I have been logged out of the system without warning. There is no "session expired" message, it kicks me out of the server and I have to refresh the page or navigate to the organization again and perform a fresh sign in.

I am not an expert in networking but I feel that this is an ADFS related issue. Has anyone ever come across this problem before?

It does not impede me from working but it's rather annoying and can lead to lose customizations if not saved before the logout.

Thanks for your time

Christian

*This post is locked for comments

All responses (3)

Answers (1)

Community Member Microsoft Employee on at

Like (0)

Report

RE: Dynamics CRM On-Premise 2016 logs me out after a period of time

Thank you that worked!
Verified answer

Radu Chiribelea 6,667 on at

Like (0)

Report

RE: Dynamics CRM On-Premise 2016 logs me out after a period of time

Hi Christian,

Probably the ADFS Timeout Token expires after 2 hours. You can extend it to 8 hours.

Please see following article: technet.microsoft.com/.../gg188586(v=crm.6).aspx

Hope this helps!

Radu
Suggested answer

Radu Chiribelea 6,667 on at

Like (0)

Report

RE: Dynamics CRM On-Premise 2016 logs me out after a period of time

Hi Christian,

Probably the ADFS Timeout Token expires after 2 hours. You can extend it to 8 hours.

Please see following article: technet.microsoft.com/.../gg188586(v=crm.6).aspx

Hope this helps!

Radu