
can you use phonetical searching in CRM ?
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I have the same question (0)Hi Marga,
Don't think you can do this with Dynamics Crm out of the box.
What I have seen though are SoundEx plugins to use with duplicate detection and such.
Here is some more information:
mscrmblogger.com/.../soundslikeplugin
www.crmlady.com/.../adding-soundex-.html
Hope that helps