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Session Id : 3m1gg8xRC0h2nWMTPoQJj2
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Invalid Work Template
Supply chain | Supply Chain Management, Commerce
Suggested answer

Invalid Work Template

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Posted on 18 Mar 2024 18:28:27 by HWill13061559 25
When attempting to create a new Work template for Purchase orders, as soon as I select Purchase orders from the Work order type drop down, the system brings up an invalid error.

What is causing this? There are already 4 other work templates created. 

  • Suggested answer
    Dogan Adiyaman Profile Picture
    Dogan Adiyaman 688 User Group Leader on 07 Apr 2024 at 23:30:29
    Invalid Work Template
    Hi,
     
    Did you realize that you see this error as soon as you click on the +New button. This is by design.
    You also see error "Invalid - The Pick/Put pair is not valid." if you have a pick but don't have a put.
     
    Lastly, work template headers that have no lines generate the same error. Your cursor might be focusing on the first template, which has no lines, when you select the 'Purchase Orders' dropdown.
     
     
  • HWill13061559 Profile Picture
    HWill13061559 25 on 03 Apr 2024 at 14:58:15
    Invalid Work Template
    The solution from Hana Xue was not correct because the error for invalid appears before adding any lines.
  • Suggested answer
    Laurens vd Tang Profile Picture
    Laurens vd Tang 2,476 Super User 2025 Season 1 on 27 Mar 2024 at 20:11:41
    Invalid Work Template
    Good day,
     
    It is a kind of "default error' message which always appear when you create the work template. 
     
    The error message disappears automatically when you add a line in the work template:
     
     
    Best regards,
     
    Laurens van der Tang
     
     
  • Community member Profile Picture
    Community member 4 on 27 Mar 2024 at 19:17:38
    Invalid Work Template
    I was having the same issue which led me to this question. The answer by Hana Xue was indeed the correct solution. Although it says invalid and it says it again once you put in the work template and work template description, you can then add lines to the work template details section with pick and put work types and it will allow you to save without the error.
  • HWill13061559 Profile Picture
    HWill13061559 25 on 26 Mar 2024 at 13:30:44
    Invalid Work Template
    It was not helpful to this issue. This is why it has not been marked. 
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on 26 Mar 2024 at 07:55:38
    Invalid Work Template
    Hi,
    If the answer is helpful, please mark it as verified to help more people. Thanks in advance.
    Best Regards,
    Hana
  • Suggested answer
    Siv Sagar Profile Picture
    Siv Sagar 3,796 Super User 2025 Season 1 on 19 Mar 2024 at 07:46:50
    Invalid Work Template
    Hi 
     
    From the feature management docs.microsoft.com/.../feature-management-overview you can disable the feature called Grid Control.
     
    Regards
    Siv Sagar
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on 19 Mar 2024 at 03:23:17
    Invalid Work Template
    Hi,
    I tried it in the test environment and for me the work template of any work type failed to create and showed invalid. This blog told me the answer, This is because every work template must contain a pick and a put pair for it to be valid.
    You can check your settings according to this blog: https://dynamics-tips.com/location-directives-and-work-templates-explained/
    Best Regards,
    Hana

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