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Are there changes on how to provision a Parature instance?
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Hi Marj
Tenfold just recently added MS office 365 to their integrations list. Tenfold offers features such as click to dial, automatic call logging, easy note taking and task creation, screen pops on inbound and outbound calls, new lead/contact creation when no matching records, support for cases/opportunities and advanced analytics on the backend. They also support MS Dynamics integration.
www.tenfold.com/.../microsoft-office-365
No it doesn't: www.parature.com/microsoft-dynamics-crm this parature website takes you to MS CRM trial and not parature as most of the feature of Parature are now inbuilt in Dynamics365 like Knowledge Management
https://msdn.microsoft.com/en-au/library/dn932128.aspx this site still says supported, but it was last updated in Nov 2016
Thanks Prashant!
Any ideas how the new D365 will handle the ability to share KB external links? like how the Parature KB works?
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