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This will happen if your computer locks up or reboots while the POS is minimized. I think it has to do with the window position set off the viewable screen. To recover, right click on the task bar entry and click maximize. Position and size the window as desired, then close the POS to save.
Thank You for the response. I beileve this will work in XP and Vista, but I cannot get the window to maximize in Windows 7.
Try fixing through the registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Retail Management System\Store Operations\POSUser\Display]"TransactionWindowLeft"="1""TransactionWindowTop"="1""TransactionWindowWidth"="640""TransactionWindowHeight"="480"
Press Ctrl + F6
Transaction Screen tab
Window button
Change Left to 1, Top to 1, Width to 800, Height to 600 | OK | re-adjust screen size as needed
This is how we fixed the problem althought I suspect editing the registry would have done the same thing.
Many thanks. It works with ctrl + F6 then window, size and border for win 7.
One can always mark the Registry entries as "Read Only" and it will always come back to what you specified.
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