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SL2011 Customization Manager

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Posted on by Community Member Microsoft Employee

I am trying to edit a sub-screen customization, but SL2011 won't let me get into Customization Mode and displays the following warning message: "Only one application may be executing when customization mode is started."

Here is how I open the subscreen which I want to customize:

1. Open Customer Maintenance (08.260.00)

2. Pull records for a CustomerID.

3. Display Activity for the Cusomer (08.260.04)

4. Display Invoice Transactions for a Line Item (08.250.00). It is this sub screen I want to customize, but I can't go to Customization Mode, and get the above warning message.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SL2011 Customization Manager

    It worked. Thanks.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SL2011 Customization Manager

    It looks like there was a typo part way through this email and the screen id is 0825000 and not 0025000.  Try that.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SL2011 Customization Manager

    In customvba table there is no ScreenID = '0025000' and EntityId column is blank.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SL2011 Customization Manager

    If you have access to SQL management studio you can execute the following against the system database:

    delete form customvba where screened = '0025000' and entityid = 'xxxxxx'

    in the above, xxxxxx represents your user id (assuming the customization was done under your user id).

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SL2011 Customization Manager

    I found another way in a Microsoft Community blog as given below. But I can't figure out how to delete the single user customization from that screen and re-import your newly modified .cst

    The blog says: Export the screen customization first. Then open up the .cst file via Notepad (with wordwrap turned off). You can then modify the Sequence to be 300. Next delete the single user screen customization from that screen and re-import your newly modified .cst file.

    Can you guide me here. Thanks.

  • Suggested answer
    Mark E Profile Picture
    Mark E 6,405 on at
    RE: SL2011 Customization Manager

    You first need to set the Customization Level to "All Users" before launching the screen, and prior to making any customization changes.  Simply double-click on the "Self" customization level in the Status Bar at the bottom of the main SL screen, and choose "All Users".  Or, go to the Administration Menu, and use the "Select Customization Level" menu option.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SL2011 Customization Manager

    I have customized 00.250.00 at "Self" level. How do I apply it to "All Users". Thanks.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SL2011 Customization Manager

    Mark:

    Thanks. It worked.

  • Verified answer
    Mark E Profile Picture
    Mark E 6,405 on at
    RE: SL2011 Customization Manager

    The 08.250.00 (Document Maintenance) screen is not a sub-screen; it is an actual .exe file located in the AR folder.  You can launch and customize that screen directly by opening the AR Document Maintenance screen.

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