I have a user who entered a voucher that had 2 distribution lines - a large negative amount and a much smaller amount that was positive. After the batch was posted they printed the check.
Somehow the check came out with as transaction type CK with a negative amount (not as a ZC or VC with a zero amount as I would have expected.
Even stranger in the ledger, the check shows up as a positive amount - the sum of the 2 distribution lines as absolute values. Because of this, the check won't void.
When I look in the Batch table I can see that there is no DR amount. I can fix that, but that same batch # in the AP tran table only has one row (for checking account, not the accounts payable account). And nothing gets created in the APDoc table. So it appears to me that mid-way through the release process it's stopping.
I could try and force it by inserting the other rows of data but I'm concerned I'll just make the problem worse. Is there anyway I can fix the vendor payables balance in the system?
Thanks,
Willis