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Microsoft Dynamics SL (Archived)

Management Reporter "Could not find stored procedure"

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Posted on by 641

Hello,

I'm in the process of converting our FRx 6.7 to management reporter and have hit a snag. Management Reporter config concole will error out when I run ERP data validation. The error seems to be caused by a missing stored procedure in the System Database.

 

In the event log I get the below message:

Could not find stored procedure 'Get_ReportUser_Info'

 

Has anyone else experienced this issue?

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  • Verified answer
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    on at
    RE: Management Reporter "Could not find stored procedure"

    These steps should correct the issue:

    1. Re-deploy the data mart integration:

    A. Close all instances of MR and back up the MR database.

    B. Start the Configuration Console and click on the integration under ERP Integrations.

    C. Click the Disable Integration button and wait a moment for that to take effect.

    D. Click the Remove link in the top-right.

    E. Stop the MR services at the top level of the Configuration Console and then delete the DDM database from SQL.

    F. In the Configuration Console, start the MR services and then click File -> Configure and deploy a new DDM integration.

    G. Enable the integration and wait for the initial load to complete.

    2. If the above steps do not correct the issue, you will want to confirm the credentials used when deploying the SL data mart integration. The credentials need to be configured as an Administrator user in the SL application. Test this by logging into the server with the credentials and confirming you can start SL. Also, the credentials need to be entered in SQL with right to both the SL and MR databases.

    SL system and app databases:

    -MSDynamicsSL

    -public

    MR databases:

    -GeneralUser

    -public

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