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Microsoft Dynamics GP (Archived)

Researching voided transactions in historical data

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Posted on by Microsoft Employee

Does anyone have any tips on how to locate voided payments that may not have posted back to the cash account as they should have? 

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  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: Researching voided transactions in historical data

    Have you tried using the Reconcile to GL routine for Cash?

    Leslie

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Researching voided transactions in historical data

    The problem is that when I started at this company, the GL balance didn't match the reconciled balance. We switched banks and started a new account and have no issue reconciling now but I still need to find the error historically. The last time there had been a reconciliation done was the end of 2011. So I need to go through 2012-2015 transactions to find the error. The actual balance is actually higher than what the GL shows...which leads me to the conclusion that there may have been voids that did not post accurately.

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: Researching voided transactions in historical data

    What?

    Are you looking at differences between the general ledger account and the check register?

    Kind regards,

    leslie

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