Finance | Project Operations, Human Resources, ...

Unanswered

Power BI Dashboard not Displaying Data

(0) Share

Report

Posted on by JasonTwi

195

Hi All,

I published a Power BI Dashboard to Dynamics 365 Project Service, but when I select the dashboard

it attempts to load data (spinning wheel) but then just goes grey and stops.

I tried a second different dashboard and its the same result (I tried this also as an embedded report

in an iframe on a standard dashboard and it works).

I tried it with allow everyone security and then custom security but it didn't make a difference.

We have the relevant licenses for viewing.

When I click "open in Power BI" it opens fine without issue.

The report was built in Power BI using the Odata api connection to D365. It was then published to Power BI

online and added to a dashboard, all of this works.

Any ideas?

Thanks,

Jason

I have the same question (0)

All responses (6)

Answers (0)

apa 8,284 Moderator on at

Like (0)

Report

Are you adding it as a personal dashboard or an embedded system dashboard?

docs.microsoft.com/.../create-edit-powerbi-embedded-page

Was this reply helpful? Yes No
JasonTwi 195 on at

Like (0)

Report

Hi,

Added as a system dashboard.

Jason

Was this reply helpful? Yes No
apa 8,284 Moderator on at

Like (0)

Report

Only things I can think of is making sure everyone has pro/premium as license and that they can access the PBI workspace where the report is. Hopefully someone here with more PBI knowledge will pick this up.

Was this reply helpful? Yes No
Daniel Bach 40 on at

Like (0)

Report

Hi Jason,

when it is working in the Power BI Service i would think it is an authentication issue.

Here is a full docu how to Setup Power BI as an Dashbaord:

docs.microsoft.com/.../configure-customer-service-analytics-dashboard

Maybe one little step is missing.

Was this reply helpful? Yes No
JasonTwi 195 on at

Like (0)

Report

Thanks, that's excellent

It started working today!

Both Power BI Dashboards came to life today, I checked them this morning and data was showing, so sadly that means

haven't a clue what the solution is!

I didn't do anything to them, so could it have been some kind of system change or maybe

a system refresh overnight?

Jason

Was this reply helpful? Yes No
Daniel Bach 40 on at

Like (0)

Report

Great news.

from time to time it is like some magic and after diggin into the problem,

a good resolution is, wait for a day. There may be some updates running

or service downtimes.

Now you could only check in the Health portal if there was some downtime

in a service and verify if there was any update running in your dynamics environment

taking a look at system=>solution history using "all solution" view.

But at the very end, it is working.

Was this reply helpful? Yes No

Join the conversation

Community site session details

Power BI Dashboard not Displaying Data

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

Featured topics

Product updates

Community site session details

Power BI Dashboard not Displaying Data

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

Featured topics

Product updates