Stop an email in a live customer journey

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Posted on by VladfromcCph

Our onboarding customer journey now contains an email that is not relevant anymore. Since I can't just remove the tile from the Live customer journey I am looking for a workaround.

If I find the expired email and stop it from being Live - will the customer journey then skip that email tile for the participants?

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sbtron on at

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RE: Stop an email in a live customer journey

You can use the email expiration date, once past the expiry date the journey will skip that email - Set expiration dates on email messages (Dynamics 365 Marketing) | Microsoft Docs

Thanks