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Finance | Project Operations, Human Resources, ...
Answered

Update environment to Version 10.0.13

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Posted on by 8

Hi,

I am trying to update my vm dev environment from Version 10.0.12 to 13.

It keeps failing in step 27 with the following description: Update script for service model: DevToolsService on machine....

and on the error log I only get "No User exists for *"

any idea?

thanks

astrid

I have the same question (0)
  • Verified answer
    Sergei Minozhenko Profile Picture
    23,093 on at

    Hi AstridMalanka,

    Have you installed .NET Framework 4.7.2 Runtime before the update and restarted VM?

    community.dynamics.com/.../action-required---net-version-and-visual-studio-2017

  • Verified answer
    André Arnaud de Calavon Profile Picture
    303,247 Super User 2026 Season 1 on at

    Hi Astrid,

    Like Sergei mentioned, there is dependency from the development tools to use .NET 4.7.2. The new DEV VMs starting from version 10.0.13 will have also Visual Studio 2017 pre-installed. It would also be an option to deploy a new Dev VM instead of updating the current one.

  • Verified answer
    Blue Wang Profile Picture
    Microsoft Employee on at

    Hi AstridMalanka,

    Someone just experienced the same confusion a few days ago.

    community.dynamics.com/.../10-0-14-package-update-in-cloud-hosted-environment-failed

    Please accept the suggestions given to install .NET Framework 4.7.2 then resume the update.

  • AstridMalanka Profile Picture
    8 on at

    Thanks to everyone, I did update the framework. and I was able to update the environment.

  • AstridMalanka Profile Picture
    8 on at

    What do you mean visual studio 2017?

    I logged into the server, but there was only 2015. Do I need to install it?

  • Verified answer
    Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Astrid,

    It's better you install VS 2017 as support for VS 2015 will be deprecated in April, 2021. The new VMs deployed from LCS have VS 2017 installed already.

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