Dynamics Community Forum Thread Details

Voiding Payables/Posting

Thanks in advance for any assistance - I was voiding an outstanding payable from March 2015 today. I wanted to change the void date to today's date so it wouldn't impact our 2015 financial statements. however, I did NOT change the date, but I checked the "Void" box and clicked "Void". Then I realized what I had done and used the task manager to end the task so I would not post it. I didn't click "OK" or "Cancel" in any of the subsequent screens. I logged back on and was able to find the transaction, which was "unposted". I deleted the transaction. Shouldn't the payable be open again? I'm very confused. Any help would be much appreciated.

OK - quite a major big no-no here. Using task manager to end GP when there is processing to happen will only have one possible outcome - corrupted data.

The fact that you had hit the void button means the transaction was done. Essentially it is already posted, and closing the screen would finish it. I can't say I have ever come across this situation, so I can't tell you exactly how to resolve, but it sounds like you will have incomplete data at different points in the system.

I would say what you found as unposted was just the General Ledger part of the transaction. So a couple of questions that may help to isolate that:

1. When you deleted the batch - did you do that from Transactions --> Financial --> Batches. If so, all you deleted was the financial - and you were probably lucky you could access it.

2. If you look at the transaction in Accounts Payable, does it have an asterix beside the origin of the transaction i.e. HIST*. If so, then it is voided, but if you deleted in step 1, you won't have the financial side to match. You could also drill into the transaction and look at the GL distributions. If you see the void GL entries, then it is definitely voided - from which there is no going back.

If the payables transaction is fine (i.e. everything is there based on Question 2) then you will need to do a GL journal to recreate the GL part that was deleted in Question 1. The good news with that is that you can do it to the period you wanted it to go to. But the GL journal and the payables transaction will be forever unlinked.

For future reference, if you do something similar again, once you have hit the Void button, your best course of action would have been to finish posting and then process a journal to reverse the original and put it in the period you wanted it to go.

Cheers

Heather

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