Skip to main content

Notifications

Announcements

Join us in the Community for an AMA: December 12th Register Today
News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Ribbon workbench error...
Microsoft Dynamics CRM (Archived)

Ribbon workbench error - The target principal name is incorrect

(0) ShareShare
ReportReport
Posted on by Holly Li 235

We are using VRM 365 on-prem version 9. Our system is internal facing, using https, AD.  I downloaded the Ribbon workbench. When I tried to open a solution, I got following error. I have another solution from a provider and got the same error. Is it the setting on our server?

[2019-06-12 14:05:52.254] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:   93 |Category: Platform.Sdk |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 |ActivityId: 99038ce7-cf44-4659-8b84-2f0cc3cb8fae | ServiceModelTraceRedirector.TraceData  ilOffset = 0x5B
><TraceRecord xmlns="schemas.microsoft.com/.../TraceRecord" Severity="Error"><TraceIdentifier>msdn.microsoft.com/.../System.ServiceModel.Diagnostics.ThrowingException.aspx&lt;/TraceIdentifier><Description>Throwing an exception.</Description><AppDomain>/LM/W3SVC/1/ROOT-1-132048324956570817</AppDomain><Exception><ExceptionType>System.ServiceModel.Security.SecurityNegotiationException, System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>Authentication failed on the remote side (the stream might still be available for additional authentication attempts).</Message><StackTrace>   at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp;amp; remoteSecurity)
   at System.ServiceModel.Channels.StreamSecurityUpgradeAcceptorBase.AcceptUpgrade(Stream stream)
   at System.ServiceModel.Channels.InitialServerConnectionReader.UpgradeConnection(IConnection connection, StreamUpgradeAcceptor upgradeAcceptor, IDefaultCommunicationTimeouts defaultTimeouts)
   at System.ServiceModel.Channels.ServerSessionPreambleConnectionReader.ServerFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Dispatcher.ChannelHandler.OpenAndEnsurePump()
   at System.Runtime.IOThreadScheduler.ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
   at System.Runtime.Fx.IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
</StackTrace><ExceptionString>System.ServiceModel.Security.SecurityNegotiationException: Authentication failed on the remote side (the stream might still be available for additional authentication attempts). ---&amp;gt; System.Security.Authentication.AuthenticationException: Authentication failed on the remote side (the stream might still be available for additional authentication attempts). ---&amp;gt; System.ComponentModel.Win32Exception: The target principal name is incorrect
   --- End of inner exception stack trace ---
   at System.Net.Security.NegoState.ProcessReceivedBlob(Byte[] message, LazyAsyncResult lazyResult)
   at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
   at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
   at System.Net.Security.NegoState.ProcessAuthentication(LazyAsyncResult lazyResult)
   at System.Net.Security.NegotiateStream.AuthenticateAsServer(NetworkCredential credential, ProtectionLevel requiredProtectionLevel, TokenImpersonationLevel requiredImpersonationLevel)
   at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp;amp; remoteSecurity)
   --- End of inner exception stack trace ---</ExceptionString><InnerException><ExceptionType>System.Security.Authentication.AuthenticationException, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>Authentication failed on the remote side (the stream might still be available for additional authentication attempts).</Message><StackTrace>   at System.Net.Security.NegoState.ProcessReceivedBlob(Byte[] message, LazyAsyncResult lazyResult)
   at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
   at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
   at System.Net.Security.NegoState.ProcessAuthentication(LazyAsyncResult lazyResult)
   at System.Net.Security.NegotiateStream.AuthenticateAsServer(NetworkCredential credential, ProtectionLevel requiredProtectionLevel, TokenImpersonationLevel requiredImpersonationLevel)
   at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp;amp; remoteSecurity)</StackTrace><ExceptionString>System.Security.Authentication.AuthenticationException: Authentication failed on the remote side (the stream might still be available for additional authentication attempts). ---&amp;gt; System.ComponentModel.Win32Exception: The target principal name is incorrect
   --- End of inner exception stack trace ---
   at System.Net.Security.NegoState.ProcessReceivedBlob(Byte[] message, LazyAsyncResult lazyResult)
   at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
   at System.Net.Security.NegoState.StartSendBlob(Byte[] message, LazyAsyncResult lazyResult)
   at System.Net.Security.NegoState.ProcessAuthentication(LazyAsyncResult lazyResult)
   at System.Net.Security.NegotiateStream.AuthenticateAsServer(NetworkCredential credential, ProtectionLevel requiredProtectionLevel, TokenImpersonationLevel requiredImpersonationLevel)
   at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp;amp; remoteSecurity)</ExceptionString><InnerException><ExceptionType>System.ComponentModel.Win32Exception, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>The target principal name is incorrect</Message><StackTrace>   at System.ServiceModel.Channels.WindowsStreamSecurityUpgradeProvider.WindowsStreamSecurityUpgradeAcceptor.OnAcceptUpgrade(Stream stream, SecurityMessageProperty&amp;amp; remoteSecurity)
   at System.ServiceModel.Channels.StreamSecurityUpgradeAcceptorBase.AcceptUpgrade(Stream stream)
   at System.ServiceModel.Channels.InitialServerConnectionReader.UpgradeConnection(IConnection connection, StreamUpgradeAcceptor upgradeAcceptor, IDefaultCommunicationTimeouts defaultTimeouts)
   at System.ServiceModel.Channels.ServerSessionPreambleConnectionReader.ServerFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Dispatcher.ChannelHandler.OpenAndEnsurePump()
   at System.Runtime.IOThreadScheduler.ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
   at System.Runtime.Fx.IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
</StackTrace><ExceptionString>System.ComponentModel.Win32Exception (0x80004005): The target principal name is incorrect</ExceptionString><NativeErrorCode>80090322</NativeErrorCode></InnerException></InnerException></Exception></TraceRecord>
[2019-06-12 14:05:52.270] Process: w3wp |Organization:3a561bff-b320-46a0-bd10-761bac33a105 |Thread:   88 |Category: Platform |User: 8142663a-7ed0-de11-9c1a-00155d014600 |Level: Error |ReqId: 5d8b5e3d-a72e-43b5-aa56-e07fb60c9d35 |ActivityId: 5d8b5e3d-a72e-43b5-aa56-e07fb60c9d35 | MessageProcessor.Execute  ilOffset = 0x249
>MessageProcessor fail to process message 'rwb_CustomiseRibbon' for 'none'.

Help?

Thanks

Holly Li

*This post is locked for comments

  • Suggested answer
    JMatlon Profile Picture
    JMatlon 15 on at
    RE: Ribbon workbench error - The target principal name is incorrect

    Thanks, Holly.

    For anyone else who may be struggling with this, the fix for us was to download the XrmToolBox and access the Ribbon Workbench through that tool. It allowed us to bypass this issue.

  • Holly Li Profile Picture
    Holly Li 235 on at
    RE: Ribbon workbench error - The target principal name is incorrect

    It worked but I forgot what I did. I have asked a question about SPN and here is the link. Maybe that solved the problem.

    community.dynamics.com/.../942369

    Good luck.

  • JMatlon Profile Picture
    JMatlon 15 on at
    RE: Ribbon workbench error - The target principal name is incorrect

    Did you find a resolution for this? I've been working with my SPN settings, but nothing thus far has worked. CRM comes up just fine, but the Ribbon Workbench throws an error when opening a Solution.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join us in the Community for an AMA: December 12th Register Today

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans