Finance | Project Operations, Human Resources, ...

The service principal for resource onebox.dynamics.com' is disabled.

(1) Share

Report

Posted on by Community member

When I am exporting Main account form to Open in excel,
it is throwing this error.
what is the reason and what can be the solution for this?

/The service principal for resource 'https://usnconeboxax1aos.cloud.onebox.dynamics.com' is disabled.
This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it./

All responses (3)

Answers (0)

atajjo 509 on at

Like (0)

Report

The service principal for resource onebox.dynamics.com' is disabled.

Hi @Tushar Kamble,

I have the same issue currently in a onebox enviornment. Did you manage to find a solution for this?
Community member 17 on at

Like (0)

Report

The service principal for resource onebox.dynamics.com' is disabled.

Hi Andre,
Thanks for your response.

This error is for every form.
Also, Certificate is not expired.
Anything else I can do to resolve this?
What can be the reason for this?
Suggested answer

André Arnaud de Cal... 291,240 Super User 2024 Season 2 on at

Like (1)

Report

The service principal for resource onebox.dynamics.com' is disabled.

Hi Tushar,

Is this happening for the main accounts only or do you have this issue with all forms when you want to open the entity in Excel? Looking at the error, I think you should have this error with all forms.

As you are using a downloadable VM, you can download the current version and replace your VM. You can also check if e.g. a certificate got expired.