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Customer experience | Sales, Customer Insights,...
Unanswered

Dashboard System Default Setting Suddenly Changed

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Posted on by 2

Hi Everyone,

I've encountered a problem with dashboard system default setting. It was suddenly changed  to campaign dashboard to all users and it already happened twice.

It somehow happened weekly since I always received the complaint in Monday. The default dashboard is supposed to be sales dashboard and I already set it as default in the customization the week before, after the problem happened the first time. 

What is the cause of this problem and how can I fix it? Thanks

  • Arun Vinoth Profile Picture
    11,615 Moderator on at

    This is really annoying, even we face this issue in our CRM online Production environment.

    Not sure about the rootcause - either because of some weekly updates or what - but the Default dashboard is getting reset repeatedly. Simply the Default flag is wiped out from the dashboard list under customizations.

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