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Small and medium business | Business Central, N...
Answered

SMTP setup requirements

Posted on by 241

Hello!

few questions if someone can help please:

1. The email account used in SMTP setup, does it need to be a shared mailbox?

2. Do the users need to have full access or send as permissions to be able to send emails from BC? 

3. the email account specified in smtp setup - does it have to be setup as BC user with BC license assigned?

any other helpful info very much appreciated!!

Have a great Friday/weekend!!

Alicja

  • Alicja_ Profile Picture
    Alicja_ 241 on at
    RE: SMTP setup requirements

    Hello Suresh!

    thanks so much for your message!

    This helped me so much!! It wasn't the MFA but I have learned for future reference where to check if it is enabled..

    while digging around based on the article I found that the user's pw was expired.. once I did pw reset it worked!

    thanks again!!

  • Verified answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: SMTP setup requirements

    I think this is because of MFA (Multi Factor Authentication) you need create an app password and use that. Please see below link for more infor

    community.dynamics.com/.../troubleshooting-smtp-mail-setup-error-5-7-3-authentication-unsuccessful-in-dynamics-365-business-central

    www.crestwood.com/.../

  • Alicja_ Profile Picture
    Alicja_ 241 on at
    RE: SMTP setup requirements

    Hello Teddy, thank you for your reply!

    Here is the error I'm getting, I researched it but could not find solution:

    This is BC v18

    pastedimage1624887452741v1.png

  • Alicja_ Profile Picture
    Alicja_ 241 on at
    RE: SMTP setup requirements

    Hello Thomas, thank you for your reply!

    I've read this article, however I wanted to ask specific questions here as I am running into an issue and I thought maybe someone recently have set it up and could assist.

  • Suggested answer
    TeddyH Profile Picture
    TeddyH 12,868 Super User 2024 Season 1 on at
    RE: SMTP setup requirements

    1) No.

    2) Not with the new email feature.

    3) No.

  • Suggested answer
    RE: SMTP setup requirements

    Hi Alicja,

    The account and permission requirements needed to setup either the new email functionality using extensions or legacy feature are outlined here:

    Set up email in Business Central - Business Central | Microsoft Docs

    Regards,

    Thomas Brownell | Dynamics NAV/Business Central 

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