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Capture undeliverable email addresses and for follow-up and possible exclusion from future email campaigns.

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How to Capture undeliverable email addresses and for follow-up and possible exclusion from future email campaigns.

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Capture undeliverable email addresses and for follow-up and possible exclusion from future email campaigns.

    Hi Neha,

    Could it work for you?

    Regards,

    Clofly

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Capture undeliverable email addresses and for follow-up and possible exclusion from future email campaigns.

    Hi Neha,

    You could create a segment to query contacts who have hard bounced email interaction at least once in last x days.

    pastedimage1590400719784v1.png

    Then set the segment as supression segment in next customer journey.

    pastedimage1590400576374v2.png

    Or export memebers in segment to get all undeliverable mailboxed in excel file.

    pastedimage1590400688389v3.png

    Regards,

    Clofly

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