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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Odata - filter QueueIt...
Microsoft Dynamics CRM (Archived)

Odata - filter QueueItem based on a field on it's linked object

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Posted on by CU21020959-0 2,601

I've created an object which is used to trace calls to customers.  I've created a CRM queue to use with this, and am trying to create an oData call which will filter the QueueItems to only bring back items which have a DueDate in the linked object.

This brings back all the QueueItems:
http://localhost:5555/BAYV/XRMServices/2011/OrganizationData.svc/QueueItemSet?

I've tried adding the $expand command but can't get it work.  Has anyone achieved this?

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  • Suggested answer
    Hosk Profile Picture
    Hosk on at

    I would recommend using the OData Query Designer, which you can find in the XRM tools.

    It has a GUI tool to allow you to create oData querys and test the results it brings back.

    dynamicsxrmtools.codeplex.com

  • Verified answer
    jlattimer Profile Picture
    jlattimer 24,562 on at

    Problem is that you can only filter on one entity. So you can't create a filter that filters both on the QueueItem's QueueId and the specific Activity's Due Date.

    So you would need to create a query for filtering on the specific Queue Id and iterate through the results looking for Due Dates with values. 

    Something like this:

    var req = new XMLHttpRequest();
req.open('GET', encodeURI(Xrm.Page.context.getClientUrl() + "/XRMServices/2011/OrganizationData.svc/QueueItemSet?$select=Task_QueueItem/ScheduledEnd&$expand=Task_QueueItem&$filter=QueueId/Id eq guid'EE391E97-6592-E311-8787-6C3BE5A8362C'"), true);
req.setRequestHeader('Accept', 'application/json');
req.setRequestHeader('Content-Type', 'application/json; charset=utf-8');
req.onreadystatechange = function () {
    if (this.readyState === 4) {
        req.onreadystatechange = null;
        if (this.status === 200) {
            var returned = JSON.parse(req.responseText).d;
            var results = returned.results;
            for (var i = 0; i < results.length; i++) {
                var Task_QueueItem_ScheduledEnd = results[i].Task_QueueItem.ScheduledEnd;
                alert(Task_QueueItem_ScheduledEnd);
            }
        }
        else {
            alert(this.statusText);
        }
    }
};
req.send();

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