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Cancel packing slip for Item requirement

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Hi, 
 
We have problems when trying to cancel a packing slip connected to Item requirement (from Project) in D356 FO. 
The new feature /Enable packing slip cancellation for item requirements/ seems helpful but doesn't work as expected. 
When we run Cancel packing slip (from the Load) nothing happens. 
Any parameter we need to change or any setup that could be missing? 
 
Grateful for tips! 
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Cancel packing slip for Item requirement
    Hi,
    You can refer to this official document: Cancel a purchase order product receipt with a linked item requirement | Microsoft Learn. This article explains how to cancel a project purchase order that has a connected (linked) item requirement. It is specifically stated that these features don't affect existing item requirements if the packing slip was previously posted for them. Only new item requirements and existing item requirements that no packing slip has been posted for use the new posting behavior. Or you can check out this official document: Project item requirements | Microsoft Learn. It introduces that the functionality provided by the packing slip cancellation feature and limitations of item requirement cancellation.
    Best regards,
    Kevin

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