We are using Dynamics 365 online. I am testing the UI in our sandbox in preparation for moving Production to UI. Up until this Wednesday, 8/5/2020 around 1 pm I was able to create new Orders using a custom form.
Wednesday afternoon I turned on Server Side Sync in the Sandbox and enabled my mailbox (I have an administrator role) to try to test the Outlook App. Since then, I have not been able to create a new Order using a custom Main form. I AM able to create an order using a custom Quick Create form. If I turn off the Unified Interface, the custom forms work fine in the legacy interface and I can successfully create and save Orders.
I am able to save changes to an order, just not create one in the UI.
I have tried:
- turning our email configuration back to use Microsoft Dynamics 365 Email Router and setting my mailbox back to the Dynamics 365 for Outlook option.
- Restoring a backup of the environment back to noon on Wednesday, 8/5/2020
- Creating a custom form from a generic Dynamics 365 form
But I'm still unable to save a new Order. I'm not seeing any errors or Required fields that are not filled in, so I'm at a loss how to find what is preventing saving a new order
Any suggestions or help will be much appreciated.