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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Vendor/Customer openin...
Small and medium business | Business Central, N...
Answered

Vendor/Customer opening balance journal out of balance

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Posted on by laurabowie 50

Hi All

Our client is trying to enter their customer and supplier opening balances using the general journal and keep getting the following error when trying to post the journal:

Document No. OPENBAL is out of balance by -7,091.69. Please check that Posting Date, Document Type, Document No. and Amount are correct for each line.

the journal has a mixture of amounts in local currency GBP and EURO could this be causing the issue?

Any help would be appreciated as it is stopping them from going live.

Thanks

Laura

Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,698 Moderator on at

    Hi,

    Please check in General Journal of all the line balances should be zero at the end. If there is some balance is showing means that an entry is having some amount mismatch of Bal. account no. is not defined for that line.

    Thanks.

  • DJAGASSAR Profile Picture
    DJAGASSAR 46 on at

    Hello Laura,

    Check the dates of the journal. Are you balancing the journal across different dates? Can you try using the same date for all journal lines to see what happens.

    Regards,

    DJ

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