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Workflow Canceled Unrecoverable

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Posted on by Bintang

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Dear Experts,

I use Microsoft Dynamic AX 2012 and find an issue that workflow canceled with status unrecoverable with message " Stopped (unrecoverable): Cannot edit a record in Purchase orders (PurchTable).
An update conflict occurred due to another user process deleting the record or changing one or more fields in the record. "

What's make this happen? and how to solve this?

Please kindly give me some advice

Best Regards,

Bintang

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Edvandro Santos 55 on at

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RE: Workflow Canceled Unrecoverable

Hi Bintang

Is there any customization process on update() method on purchase order? it seems that there is more than one update/delete process inside the workflow state update in this case. Could you please confirm that?

Thanks.

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Bintang 563 on at

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RE: Workflow Canceled Unrecoverable

Dear Edvandro Santos,

There is no customization on update() method of PurchTable

I search about this problem and find this article www.tech.alirazazaidi.com/.../

What's impact if I change property of OccEnabled?

Regards,

Bintang

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Edvandro Santos 55 on at

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RE: Workflow Canceled Unrecoverable

The OCC lets you avoid high cost on cosume resources for persistence perpesctive.

I presume that in your case ia not a concern, so you can go ahead.

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A.Prasanna 8,223 on at

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RE: Workflow Canceled Unrecoverable

have you checked Event Viewer ?

thanks & Regards,

Amith Prasanna

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Bintang 563 on at

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RE: Workflow Canceled Unrecoverable

Dear Edvandro Santos,

Allright maybe I want to try implement OccEnabled set to no

Thank you

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Bintang 563 on at

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RE: Workflow Canceled Unrecoverable

Dear Amith Prasanna,

Log was gone because of time so I can't check there

Regards

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Bintang 563 on at

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RE: Workflow Canceled Unrecoverable

Hi Edvandro Santos,

I have an error infolog after I change property of PurchTable when user submit Purchase Order

Here is the screenshot

Do you have any idea why? Now I change it back OccEnabled to Yes

Regards

Bintang

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Shabir Ahmad 3,110 on at

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RE: Workflow Canceled Unrecoverable

Hi Tahta Bintang Pratama,

Have you resolved this issue, the same issue i am facing.

Best Regards,

Shabir Ahmad

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Lucas Boewood on at

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RE: Workflow Canceled Unrecoverable

Hi All,

If the built in UI features to reset workflow status to draft and resubmit it do not resolve the issue (or are not available for this transaction type), your best option will be to open a support ticket so we can investigate each workflow stoppage issue in detail. We'd be happy to assist!

docs.microsoft.com/.../lcs-support

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