Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Suggested answer

A currency to convert to is required to retrieve exchange rate information.

(0) ShareShare
ReportReport
Posted on by 47

Hi There,

I am stuck while confirming sales order due to some error.

Please see the screenshot for your reference.

Note - In this entity Reporting and Account currency both are same as (INR)

2018.pastedimage1677568114332v1.png

Please advise. 

Thanks

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 13,564 Super User 2025 Season 1 on at
    RE: A currency to convert to is required to retrieve exchange rate information.

    Hi Shiva,

    Please check sales order currency on Header > Price and discount > Currency and verify if the legal entity has required exchange rate for it (In regards to accounting and Reporting currency)

  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 9,274 Super User 2024 Season 1 on at
    RE: A currency to convert to is required to retrieve exchange rate information.

    Hi

    Based on the error message, it looks like the error is caused by a currency conversion issue.

    It appears that the system is trying to convert the transaction currency (INR) to the reporting currency (INR), which is not necessary and causing an error.

    To resolve this issue, you may need to check the exchange rate setup for the INR currency and make sure that the exchange rate is set to 1. This will ensure that no conversion is attempted between the transaction and reporting currency.

    Alternatively, you could also check the setup for the account currency and make sure that it is also set to INR.

    DAniele

  • Suggested answer
    RodRodriguez Profile Picture
    RodRodriguez on at
    RE: A currency to convert to is required to retrieve exchange rate information.

    Howdy!

    Take a look here and see if you have your system currency set up:

    dynamics-tips.com/.../

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,031 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,868 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans