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Do we have any method for migrating Routing Rule Sets to another instance other than solution deployments in Customer Service Module ?
Hi partner,
I found the following in Microsoft documentation. I don't think there should be other way to migrate the routing rules at the moment other than going through the solution.
Routing rules are solution-aware entities. You can export routing rules from one environment to another by using the solution import export tool. However, rules are mapped to a queue, user, or team that's not solution-aware data. Therefore, after exporting the data, you’ll need to edit mappings of each rule item to correspond to the queue, user, or team in the target environment.
learn.microsoft.com/.../create-rules-automatically-route-cases
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