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I accidentally transferred an order to an invoice in GP. Is there any way to revert it without having to use the backorder option or without deleting the invoice and starting all over again??
Thank you.
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Void the invoice, then re-enter the order. Unfortunately, you will need to let the customer know about the new order number. The biggest risk you run by making changes through the backend or following a gimmicky procedure is throwing off your allocated quantities. By voiding the invoice, you will still have a record of it (in history).
Not within GP, I would delete the invoice and delete the open order if the order is not historical already. That would be the quickest fix.
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