Dynamics Community Forum Thread Details

HTML Table in Workflow Email Body

I have a workflow set up that emails accounts every Friday, and I want to format the email using HTML. Ideally, I would like to completely customize the emails with HTML, but my research online seems to show that with a WYSIWYG editor like the one in CRM Online, you can't do complex things. However, I did see a lot of posts about people being able to insert tables into their email body. How can I do that within a workflow that creates and sends an email? I tried it with the following code and it sent the code as if it were text:

<table style="border-collapse:collapse; text-align:center; width:100%; border-color:#FFFFFF">
<tr>
<td rowspan="2" style="border-color:#FFFFFF" align="center">Image</td>
<td rowspan="2" style="border-color:#FFFFFF" align="center">Image</td>
<td style="border-color:#FFFFFF"></td>
<td align="right" style="border-color:#FFFFFF">Image</td>
</tr>
<tr>
<td style="border-color:#FFFFFF">Visit Schedule:  {Visit Schedule(Facility)} xxxx</td>
<td align="right" style="border-color:#FFFFFF">Date: xxxx</td>
</tr>
<tr>
<td colspan="4" bgcolor="#000000"></td>
</tr>
<tr>
<td align="left" valign="center" style="border-color:#FFFFFF">Facility Name_xxxx<br>Address 1_xxxx<br>Gig Harbor, WA_xxxx</td>
<td style="border-color:#FFFFFF"></td>
<td style="border-color:#FFFFFF"></td>
<td align="right" style="border-color:#FFFFFF">Contact: xxxx<br>Phone: xxxx<br>Fax:  xxxx<br>Email: xxxx</td>
</tr>
<tr>
<td style="border-color:#FFFFFF"><br><br></td>
<td style="border-color:#FFFFFF"></td>
<td style="border-color:#FFFFFF"></td>
<td style="border-color:#FFFFFF"></td>
</tr>
</table>

<table style="border-collapse:collapse; text-align:center; width:100%; border-color:#FFFFFF">
	<tr>
  	<td style="border-color:#FFFFFF"></td>
    <td align="right" style="border-color:#FFFFFF">Phone: 111-111-1111&emsp;</td>
    <td align="left" style="border-color:#FFFFFF">Fax: 111-111-1111</td>
    <td style="border-color:#FFFFFF"></td>
  </tr>
</table>

Also, I pasted in some images from the web and they were not rendered correctly in the email when it came in. Any help would be appreciated! I'm using Dynamics 365 CRM Online.

Quick Links