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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Valid location record ...
Supply chain | Supply Chain Management, Commerce
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Valid location record for store

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Posted on by MMMMFU 39

Hi Experts,

I am setting up POS. I am searching product from inventory look-up. After I selected all the variants, I got this error message.

[Cannot find valid location record for current store.]

Please advise what configuration I missed.

Thank you.

  • JeffreyPW Profile Picture
    JeffreyPW 228 on at
    RE: Valid location record for store

    We're having the same error, but dont use any tax plugins, addresses are correctly assigned to operating units... This all used to work, so i suspect a recent update to be the issue. Any other possibilities?

  • MMMMFU Profile Picture
    MMMMFU 39 on at
    RE: Valid location record for store

    I'm not so much sure about detail, but I think so.

  • AriaConsulting Profile Picture
    AriaConsulting on at
    RE: Valid location record for store

    "tax calculation logic which is provided by ISV" - Avalara?

  • MMMMFU Profile Picture
    MMMMFU 39 on at
    RE: Valid location record for store

    Dear Experts,

    Thank you very much for your replies.

    We found this issue root cause is tax calculation logic which is provided by ISV. If we disabled the tax calculation logic, it  resolved.

    Thank you.

  • Suggested answer
    asedawy Profile Picture
    asedawy 117 on at
    RE: Valid location record for store

    Hello,

    Try adding a default address for the store from the operating units form in the organization administration module and run global configuration job

    hope this helps

    thanks 

  • ToddB Profile Picture
    ToddB on at
    RE: Valid location record for store

    Hi MMMMFU,

    Please check to ensure there is a valid address for the store; and run the Global Configuration Job to see if that resolves the issue.

    If not, can you please let me know what version of D365 you are using?

    ie. 10.0.17

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