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Customer experience | Sales, Customer Insights,...
Suggested Answer

MetadataDoesNotExist Metadata type 'contact' does not exist

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Posted on by 40

Hi i am new to marketing d365,

i have just added two conatcts with city  abc   and trying to filter in segment as  abc  but got an error like below 

MetadataDoesNotExist Metadata type 'contact' does not exist

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi saurabh_talele,

    Did you follow these steps:

    1.New a contact and fill the "Address 1: city"(Outbound marketing -> Customers -> Contacts)

    pastedimage1670211268857v1.png

    2.New a segment:

    For realtime segment

    pastedimage1670211268864v2.png

    Find the "Address1: City" in "Address1"

    pastedimage1670211268866v3.png

    pastedimage1670211268869v4.png

    For Outbound marketing

    pastedimage1670211268875v5.png

    Select a template or click skip, then click "Add query block" and choose "Address 1: City" attribute.

    pastedimage1670211268878v6.png

    You can also use natural language in the search bar.

    If all goes well, you can use the system administrator role to see if the entity Settings are normal (setting -> advance setting -> Customizations -> Customize the System):

    pastedimage1670211268883v7.png

     

  • saurabh_talele Profile Picture
    40 on at

    pastedimage1670237513377v1.png

  • Suggested answer
    Kar Nall Profile Picture
    100 on at

    Is the Contact Entity enabled via Dataset Configuration in Settings?

    pastedimage1672860882958v1.png

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