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MetadataDoesNotExist Metadata type 'contact' does not exist

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Hi i am new to marketing d365,

i have just added two conatcts with city  abc   and trying to filter in segment as  abc  but got an error like below 

MetadataDoesNotExist Metadata type 'contact' does not exist

  • Suggested answer
    Kar Nall Profile Picture
    Kar Nall 100 on at
    RE: MetadataDoesNotExist Metadata type 'contact' does not exist

    Is the Contact Entity enabled via Dataset Configuration in Settings?

    pastedimage1672860882958v1.png

  • saurabh_talele Profile Picture
    saurabh_talele 40 on at
    RE: MetadataDoesNotExist Metadata type 'contact' does not exist

    pastedimage1670237513377v1.png

  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: MetadataDoesNotExist Metadata type 'contact' does not exist

    Hi saurabh_talele,

    Did you follow these steps:

    1.New a contact and fill the "Address 1: city"(Outbound marketing -> Customers -> Contacts)

    pastedimage1670211268857v1.png

    2.New a segment:

    For realtime segment

    pastedimage1670211268864v2.png

    Find the "Address1: City" in "Address1"

    pastedimage1670211268866v3.png

    pastedimage1670211268869v4.png

    For Outbound marketing

    pastedimage1670211268875v5.png

    Select a template or click skip, then click "Add query block" and choose "Address 1: City" attribute.

    pastedimage1670211268878v6.png

    You can also use natural language in the search bar.

    If all goes well, you can use the system administrator role to see if the entity Settings are normal (setting -> advance setting -> Customizations -> Customize the System):

    pastedimage1670211268883v7.png

     

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