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Delayed Deductions not being deducted from Payroll

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Posted on by Community Member Microsoft Employee

Sometime within the last three weeks our payroll module stopped recovering delayed deductions from employees when processing payments to employees.

If an employee has $500 in delayed deductions, and a payment to the employee of $1500 is processed, the batch is processed and the employee receives the full $1500 - and the $500 delayed deduction is still on his account.

I have restored a DB from one month ago and the process is working properly - the delayed deduction is being recovered and only paying out the balance to the employee.

I have checked all the set-up options I can think of between the two DB's and can't find any differences.

Does anyone have any tips for me?

Thanks

GP2010

Canadian Payroll

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