How to Create Email Activity from Template using JavaScript?

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Posted on by ClixSol

1,505

Hi there,

I wonder if there is a way to get the e-mail template data via the REST call and setup the description to e-mail body.
Please share your thoughts.
Thanks

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a33ik 84,331 Most Valuable Professional on at

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Hello,

Have you tried to do that using WebApi? Here are helpers that can make development of code much more easier for you - github.com/.../JS

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ClixSol 1,505 on at

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I found and It works, code is below just pass the parameter Template guid and call "LoadTemplate" function on Email Load form :
function LoadTemplate() {
// Check the form type should be 'create' type

var emailTemplateToLoad = "358497C8-F902-E611-80F1-3863BB2E92C8"; //created email template Id

// Get Regarding object details
var regardingobjectid = Xrm.Page.getAttribute("regardingobjectid");
if (regardingobjectid == undefined) { return; }
var RegardingItems = Xrm.Page.getAttribute("regardingobjectid").getValue();

// The signature will not append if regarding field remains blank.
if (RegardingItems != null) {
var regardingObjectId = RegardingItems[0].id;
var regardingObjectType = RegardingItems[0].type;

if (regardingObjectId == null || regardingObjectId == "") { return; }
if (regardingObjectType == null || regardingObjectType == "") { return; }

// Retrieving email template details

var command = new RemoteCommand("EmailTemplateService", "GetInstantiatedEmailTemplate");
command.SetParameter("templateId", emailTemplateToLoad);
command.SetParameter("objectId", regardingObjectId);
command.SetParameter("objectTypeCode", regardingObjectType);
var result = command.Execute();

if (result.Success) {
var o = new Object();
o.EmailBody = "";
o.EmailSubject = "";
if (typeof (result.ReturnValue) == "string") {
// Create a Xml Document of the return value to retrieve actual data
oXml = CreateXmlDocument(result.ReturnValue);
Xrm.Page.getAttribute("subject").setValue(oXml.lastChild.firstElementChild.textContent);
Xrm.Page.getAttribute("description").setValue(oXml.lastChild.lastElementChild.textContent);
}
}
}
}

function CreateXmlDocument(signatureXmlStr) {
// Function to create Xml formate of return email template data
var parseXml;
if (window.DOMParser) {
parseXml = function (xmlStr) {
return (new window.DOMParser()).parseFromString(xmlStr, "text/xml");
};
}
else if (typeof window.ActiveXObject != "undefined" && new window.ActiveXObject("Microsoft.XMLDOM")) {
parseXml = function (xmlStr) {
var xmlDoc = new window.ActiveXObject("Microsoft.XMLDOM");
xmlDoc.async = "false";
xmlDoc.loadXML(xmlStr);
return xmlDoc;
};
}
else {
parseXml = function () { return null; }
}
var xml = parseXml(signatureXmlStr);
if (xml) {
return xml;
}
}

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Community Member on at

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Hi,

We have tried the above-mentioned procedure to retrieve the email content. But we are facing issue while using oXml.lastChild.lastElementChild.textContent. We are able to retrieve the hard-coded content. But the dynamic data from entities is not getting populated. We have tried innerHTML / outerHTML, but they didn't work. Do we have to retrieve the data related to the entity separately and append it to email content? Or have you faced a similar issue and there is a workaround solution for this.

Thanks,

Sridhar.

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Jeffrey O 70 on at

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I cant get this to work in D365 online. Keeps failing at var command = new RemoteCommand("EmailTemplateService", "GetInstantiatedEmailTemplate"); Did this change that you know of ?

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