Dear all,
comparable questions were asked before but without relevant / correct answers.
- I use Quick Campaigns in Sales - in App Marketing
- I have Email Engagement switched on and while using the approach described in manual (Use email engagement to view message interactions | Microsoft Learn) I can see email open activity.
- However, for Quick Campaigns - Template driven emails, I'm not able to see similar behaviour.
- Is there a way to mimic the personal email ... so I can track email open or links activity ?
- Is there a side way to get better insights into results of such email activities ? ... Campaign responses are working, but these days few people will send email back.
- I could guess a simple email specific GIF counter could be setup and a simple KPI could be achived ... even at 1 mailing level ( number of people opened email, number of people using a link ?)
I do understand that elevated scenario would utilize the D365 Marketing, but my organization is at starting line, not mature for the full Marketing suite & related costs.
Thank you, Daniel.
