News and Announcements icon

Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... Schedule board resourc...

Service | Customer Service, Contact Center, Fie...

Answered

Schedule board resource tooltips view in daily/weekly view

(1) Share

Report

Report

Posted on by XY-22051313-0

7

Hi community,

Where is tooltips view from in the Schedule board daily/weekly view as the following screenshot red rectangle, which is displaying after click plus button on the left of resource record. I checked all related view in Bookings, Resource Requirement and Bookable Resource table, I can't find this tooltips view. is it possible to customize it ?

When I click the title/name on the tooltips view, it is display its Resource requirement record.

All responses Img

All responses (2)

Answers Img

Answers (1)

Suggested answer

XY-22051313-0 7 on at

Like (0)

Report

Schedule board resource tooltips view in daily/weekly view

Thanks, Leah, "Hourly" view is good, probably, we should enable " new schedule board", but I didn't find this checkbox in our Field Service App setting, I'd better create a ticket to Microsoft support as you mentioned.
Verified answer

Leah Ju Microsoft Employee on at

Like (1)

Report

Schedule board resource tooltips view in daily/weekly view

Hi,

Is the 'Hourly' view ok?

I found the following ideal:

https://experience.dynamics.com/ideas/idea/?ideaid=e0372e2a-907a-eb11-8fed-0003ff45e089

ADMIN RESPONSE: All views(hourly,daily..) are already the same, but there are others who seem to be experiencing the same problem as you!

So i would suggest that you can open one ticket for Microsoft support team to confirm it.

Get Help + Support - Dynamics | Microsoft Docs

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2

Martin Dráb 230,198 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans