If since October 1st Customer voice is a license that cannot be sold independently, which licensing will replace it? Will it be possible to renew it for customers who already have it?
Unfortunately, we can't find more information on this elsewhere.
More information on a replacement or comparable product may be provided in the months to come.
So, I suggest you create a support ticket for professional assistance following the below procedure, Microsoft support may know more details about the new update information. Get Help + Support - Dynamics | Microsoft Docs
However, I noticed that I can still see the standalone license on the pricing page now:
I hope you can mark my answerverifiedif it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah
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