web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Production Restoration Permission Error

(0) ShareShare
ReportReport
Posted on by 5

Hi all, 

Has anyone encountered an error with creating point-in-time restoration backups with Production despite having the necessary permissions and license in the admin account being used? 

Error message is as follows:
"We encountered a permission error when performing the requested point-in-time restore. Ensure that you have been added as user in the Business Central environment and assigned the 'D365 BACKUP/RESTORE' permission set. If you have this permission set assigned already, please retry later. If the issue persists, please open a support request."


Environment details are as follows:

Application Version 20.5.45456.45681
Platform Version 20.5


Thanks

I have the same question (0)
  • Suggested answer
    Mohana Yadav Profile Picture
    61,200 Super User 2026 Season 1 on at

    Do you have the D365 BACKUP/RESTORE permission set assigned without any company name?

    You may have to create a Support case with Microsoft and they will help you.

  • Suggested answer
    YUN ZHU Profile Picture
    98,637 Super User 2026 Season 1 on at

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,870 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,138 Super User 2026 Season 1

#3
Dhiren Nagar Profile Picture

Dhiren Nagar 915 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans