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Production Restoration Permission Error

Posted on by 5

Hi all, 

Has anyone encountered an error with creating point-in-time restoration backups with Production despite having the necessary permissions and license in the admin account being used? 

Error message is as follows:
"We encountered a permission error when performing the requested point-in-time restore. Ensure that you have been added as user in the Business Central environment and assigned the 'D365 BACKUP/RESTORE' permission set. If you have this permission set assigned already, please retry later. If the issue persists, please open a support request."


Environment details are as follows:

Application Version 20.5.45456.45681
Platform Version 20.5


Thanks

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,339 Super User 2024 Season 2 on at
  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,133 Super User 2024 Season 2 on at
    RE: Production Restoration Permission Error

    Do you have the D365 BACKUP/RESTORE permission set assigned without any company name?

    You may have to create a Support case with Microsoft and they will help you.

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