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Microsoft Dynamics CRM (Archived)

CRM 4.0 and IE 11

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Posted on by 3,815

We have CRM 4.0 On Premise with Outlook 2007/2011 clients.  On IE 9 and 10 we had no issues.  On IE11 some windows do not open within the Outlook client, but they open within the webclient (marketing lists, contacts).  We can create a new contact, but cannot open one.  The only message at the bottom of the screen is "Error on page" with no details.  

I've checked the CRM event logs and nothing.  Nothing int he IIS logs.  Nothing on the client logs.  

We are on Exchange 2007 so no CRM 2013 yet.  

Any thoughts?  We do have a GPO that modifies some settings but some of the IE active X settings are not listed in AD so they can't be forced.  Even with me manually modifying my IE settings it won't fix the error.  

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  • jlattimer Profile Picture
    24,562 on at

    IE 11 isn't supported for CRM 4.0 (or any version of CRM for that matter) yet. I might not ever be.

    Have you turned on Compatibility mode?

    Latest compatibility list for Dynamics CRM: http://support.microsoft.com/kb/2669061/en-us

  • mebenz Profile Picture
    3,815 on at

    I understand that it's not "supported."  There are a lot of things not supported by Microsoft officially but it works (just like SQL 2012 which works fine on CRM 4.0).

    How would you use the compatibility mode for a website when it's accessed in the Outlook client?  The CRM site is in the compatibility list but has no affect on Outlook.

  • Community Member Profile Picture
    on at

    Hi Mebenz,

    Did you fix your issue with crm outlook client 2007 ?

    Seems that we are facing the same issue.

    Thanks

    Gaëtan

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