Adding notes to activities but objectid field is empty

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Posted on by AC-29040627-0

Hi mates!

I added a subgrid to create notes in activities (appointment, task..) but when I add annotations, in the annotation entity the field object id refered to is empty. Same when I add notes in account profile too.

The purpose of this, I want to create a workflow with a notification mail to the owner of the activity where I have added the note, with the description: a note is added to your TEST task of the client CLIENT 1

Thats why I need to take the field lookup because I need to take the owner of the activity/client to notify him.

Thanks in advance. Regards.

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Leah Ju Microsoft Employee on at

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Hi,

You can use one timeline control to add notes in activities:

When i access it in the form, the regarding field is not null, and it related to this appointment:

When I checked here it was blank, but there seemed to be values, they just didn't show up.

I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
Regards,
Leah

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AC-29040627-0 42 on at

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Yes but is the same question

I created a workflow to notify by email to the owner of the activity that someone added a note but it doesnt work. I open the form of the note and the regarding field is ok, it is filled by the phonecall where it was created.

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Leah Ju Microsoft Employee on at

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Hi,

Perhaps you need to check the running details of this workflow in System Jobs:

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