We recently installed Pos at new location. We cannot return a sale to store credit as we can at our other locations. How do we fix?
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Jeff at Check Point - do you have any idea on how to fix? Would be willing to talk offline about using your services.
Does this store communicate with HQ? If so, make sure the Tender types were sent down to this store with a worksheet. HQ Manager | Worksheets | Worksheet 205 to your store only.
If its a standalone store, check what the Tender Type type is (cash, credit card, etc.) at the other store and duplicate it here, Manager | Database | Tender Types | double click the Store Credit | tender type dropdown
If all else fails, what's the error message?
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