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ReportWe recently installed Pos at new location. We cannot return a sale to store credit as we can at our other locations. How do we fix?
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We recently installed Pos at new location. We cannot return a sale to store credit as we can at our other locations. How do we fix?
*This post is locked for comments
Does this store communicate with HQ? If so, make sure the Tender types were sent down to this store with a worksheet. HQ Manager | Worksheets | Worksheet 205 to your store only.
If its a standalone store, check what the Tender Type type is (cash, credit card, etc.) at the other store and duplicate it here, Manager | Database | Tender Types | double click the Store Credit | tender type dropdown
If all else fails, what's the error message?
Jeff at Check Point - do you have any idea on how to fix? Would be willing to talk offline about using your services.
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