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Microsoft Dynamics CRM (Archived)

Could not add Knowledge Base Search into form

Posted on by Microsoft Employee

Hi folks,

I am trying to add the Knowledge Base Search into Account form. Account entity has been enabled to use Knowledge Management.

But when I click the Set button, nothing happens.

6708.Capture.PNG

When I check the console, I see this error if the button is clicked. Anyone having the same problem?

global.ashx?ver=2049522572:6868 Refused to set unsafe header "Content-Length"
execute @ global.ashx?ver=2049522572:6868
Mscrm.ScriptErrorReporting.$AE @ global.ashx?ver=2049522572:6868
reportScriptError @ global.ashx?ver=2049522572:6868
Mscrm.ScriptErrorReporting.$AE @ global.ashx?ver=2049522572:6868
catchError @ global.ashx?ver=2049522572:6868

CrashReport:
FileName:/Tools/FormEditor/Dialogs/dlg_KMControl.aspx
LineNumber:1360
Function:
ErrorReport:<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<OriginContext></OriginContext>
<OriginCorrelationId>undefined</OriginCorrelationId>
<ScriptErrorDetails>
<Message>Uncaught TypeError&#58; Cannot read property &#39;selectedIndex&#39; of null</Message>
<Line>1360</Line>
<URL>&#47;Tools&#47;FormEditor&#47;Dialogs&#47;dlg_KMControl.aspx&#63;appSolutionId&#61;&#37;7b7184E13E-9552-E911-A994-000D3A81E194&#37;7d&#38;dType&#61;1&#38;datatype&#61;iframe&#38;editorType&#61;formEditor&#38;etc&#61;1&#38;icon&#61;&#38;mode&#61;add</URL>
<PageURL>&#47;Tools&#47;FormEditor&#47;Dialogs&#47;dlg_KMControl.aspx&#63;appSolutionId&#61;&#37;7b7184E13E-9552-E911-A994-000D3A81E194&#37;7d&#38;dType&#61;1&#38;datatype&#61;iframe&#38;editorType&#61;formEditor&#38;etc&#61;1&#38;icon&#61;&#38;mode&#61;add</PageURL>
<Function></Function>
<FunctionRaw></FunctionRaw>
<SourceScriptName></SourceScriptName>
<CallStack>
TypeError&#58; Cannot read property &#39;selectedIndex&#39; of null&#10; at applychanges &#40;https&#58;&#47;&#47;zoology.crm5.dynamics.com&#47;Tools&#47;FormEditor&#47;Dialogs&#47;dlg_KMControl.aspx&#63;appSolutionId&#61;&#37;7b7184E13E-9552-E911-A994-000D3A81E194&#37;7d&#38;dType&#61;1&#38;datatype&#61;iframe&#38;editorType&#61;formEditor&#38;etc&#61;1&#38;icon&#61;&#38;mode&#61;add&#58;1360&#58;37&#41;&#10; at HTMLButtonElement.onclick &#40;https&#58;&#47;&#47;zoology.crm5.dynamics.com&#47;Tools&#47;FormEditor&#47;Dialogs&#47;dlg_KMControl.aspx&#63;appSolutionId&#61;&#37;7b7184E13E-9552-E911-A994-000D3A81E194&#37;7d&#38;dType&#61;1&#38;datatype&#61;iframe&#38;editorType&#61;formEditor&#38;etc&#61;1&#38;icon&#61;&#38;mode&#61;add&#58;1723&#58;1128&#41; </CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla&#47;5.0 &#40;Windows NT 6.1&#59; Win64&#59; x64&#41; AppleWebKit&#47;537.36 &#40;KHTML, like Gecko&#41; Chrome&#47;73.0.3683.86 Safari&#47;537.36</BrowserUserAgent>
<BrowserLanguage>undefined</BrowserLanguage>
<SystemLanguage>undefined</SystemLanguage>
<UserLanguage>undefined</UserLanguage>
<ScreenResolution>1366x768</ScreenResolution>
<ClientName>Web</ClientName>
<ClienState>Online</ClienState>
<ClientTime>2019-03-30T10&#58;04&#58;33</ClientTime>
</ClientInformation>
</CrmScriptErrorReport>

*This post is locked for comments

  • alex3008 Profile Picture
    alex3008 15 on at
    RE: Could not add Knowledge Base Search into form

    Thanks for the update!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Could not add Knowledge Base Search into form

    Hi Alex,

    Issue is resolved now. I think MS detects this and fix it in minor upgrade or another way.

    Feel free to add Knowledge Base again into your form now

  • alex3008 Profile Picture
    alex3008 15 on at
    RE: Could not add Knowledge Base Search into form

    I have the same issue on my Sandbox system - did anybody solve this problem?

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