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Microsoft Inventory Flow

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I am working on implementation of Microsoft SL for company and I am specifically working on setting up the US Service Inventory piece of the business. The business has put forth how inventory should flow:

1. Inventory picked on to a service ticket would credit inventory and debit WIP.

2. Once the service ticket is closed WIP would be credited and various COS accounts would be debited.

A fairly standard process but the developers that we are using are stating that that standard functionality of Microsoft SL is to only move inventory to COS when the service ticket is closed skipping moving inventory to WIP.

The developers said to make the change it require a modification that would put our implementation plan behind.

Can anyone speak to this process and give examples where Microsoft SL is setup to relieve inventory using a WIP account?

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