Announcements
No record found.
Good morning (or good evening, or good night)!I'm building a HoloLens application to display, manipulate and use FBX files and the user can call Remote Assist to get some help. That's working fine, the button I created to call RA is working perfectly, but not the way I really wanna it to do - when I start the call, my application closes and RA openes.How can I fix this to make the application not close while calling someone?
Hi,
We had the same problem with our application.
When we had the problem we tortured ourselves understanding what we do wrong and so we have tested with other applications.
Remote Assist close EVERY other applications when it is launched, even Guides !
We ended giving up on integrating Remote Assit.
Sadly, the current supported workflow is to first start RA and then open your application (RA will work in background but without annotation)
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 22 Super User 2026 Season 1
Suriyanarayanan V 22
Encore Business Sol... 14
