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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customer Journey - rec...
Customer experience | Sales, Customer Insights,...
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Customer Journey - recurring journey

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Posted on by Marco Antonio Tobia... 70

Hi,

What´s the reason to use recurring journey in a Customer Journey?

Regards,

Marco Pedro

I have the same question (0)
  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi Marco,

    1. We may use a recurring journey to send weekly/monthly newsletter to members in different marketing list.

    2. Another case from documentation:(See Tip)

    https://docs.microsoft.com/en-us/dynamics365/marketing/generate-activities-from-customer-journey

    pastedimage1595470268499v1.png

    Regards,

    Clofly

  • Marco Antonio Tobias Pedro Profile Picture
    Marco Antonio Tobia... 70 on at

    Clofy,

    Thanks for your help.

    Regards

    Marco

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