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Error While Publishing Social Post

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Posted on by 10

We get following error

"Local error: A local error occurred when we tried to publish your post."

while publishing social post for Linkedin from Social Post section in D365 Marketing. 

  • Suggested answer
    d_radulova Profile Picture
    d_radulova 2 User Group Leader on at
    RE: Error While Publishing Social Post

    Interesting! How long was your post? More or less than 1,300 characters?

  • vshah Profile Picture
    vshah 10 on at
    RE: Error While Publishing Social Post

    Yes, the social accounts are configured, We have tested, issue only seems to be for One LinkedIn Post only. I have posted couple of post on both LinkedIn and twitter.

  • Suggested answer
    Johnny Yun Profile Picture
    Johnny Yun 455 on at
    RE: Error While Publishing Social Post

    Hi vshah,

    This isn't one known issue: docs.microsoft.com/.../readme

    Have you tried any other social channel on which to post your message (such as Facebook or Twitter except Linked)

    You must configure and authenticate each channel and account that you'd like to make available for use with this feature. In the current version, you can configure accounts for Twitter, LinkedIn, and Facebook.

    Add and authenticate a social media account:docs.microsoft.com/.../mkt-settings-social-media

    Then please review the social post process if there's any missing.

    docs.microsoft.com/.../social-posting

    Hope above would help.

    Regards

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