Hi all
I am having this error while installing crm 2011
13:36:50| Info| === Setup bootstrap logging started 1/18/2017 1:36:50 PM ===
13:36:50| Info| Bootstrap version: 5.0.9688.583.
13:36:50| Info| User: Administrator.
13:36:51| Info| No pending reboot detected
13:36:51| Info| Current OS Version: 6.2.9200
13:36:51| Info| ServicePack:
13:36:51| Info| System Type: Workstation
13:36:51| Info| Suite Mask: 0x0110
13:36:51| Info| Clean up the BITS downloader.
13:37:05| Info| === Setup bootstrap logging started 1/18/2017 1:37:05 PM ===
13:37:06| Info| Bootstrap version: 5.0.9688.583.
13:37:06| Info| User: Administrator.
13:37:06| Info| No pending reboot detected
13:37:06| Info| Current OS Version: 6.2.9200
13:37:06| Info| ServicePack:
13:37:06| Info| System Type: Workstation
13:37:06| Info| Suite Mask: 0x0110
13:37:06| Info| Initializing COM.
13:37:06| Info| Initialized COM.
13:37:06| Info| CIsVcRedistInstalled=0
13:37:06| Info| Installing VCRedist with version 10.0.30319
13:37:06| Info| Create the job key value BITSLocalTempDir in the registry.
13:37:06| Info| Set the job key value BITSLocalTempDir as in the registry.
13:37:06| Info| Checking whether installer vcredist_x64.exe is locally available
13:37:06| Info| Installer path for Microsoft Visual C++ Runtime set to E:\Redist\VcRedist\vcredist_x64.exe
13:37:06| Info| Initializing COM.
13:37:06| Info| Initialized COM.
13:37:06| Info| No pending reboot detected
13:37:06| Info| Installing Microsoft Visual C++ Runtime
13:37:06| Info| Launching external process:
13:37:06| Info| CmdLine: <"E:\Redist\VcRedist\vcredist_x64.exe" /q /norestart>
13:37:06| Info| WorkingDir: <E:\Redist\VcRedist>
13:37:09| Info| Installation of Microsoft Visual C++ Runtime failed. Exit code: 5100. Result: Asia
14:32:17| Info| === Setup bootstrap logging started 1/18/2017 2:32:17 PM ===
14:32:17| Info| Bootstrap version: 5.0.9688.583.
14:32:17| Info| User: Administrator.
14:32:19| Info| No pending reboot detected
14:32:19| Info| Current OS Version: 6.2.9200
14:32:19| Info| ServicePack:
14:32:19| Info| System Type: Workstation
14:32:19| Info| Suite Mask: 0x0110
14:32:19| Info| Clean up the BITS downloader.
14:34:15| Info| === Setup bootstrap logging started 1/18/2017 2:34:15 PM ===
14:34:16| Info| Bootstrap version: 5.0.9688.583.
14:34:16| Info| User: Administrator.
14:34:16| Info| No pending reboot detected
14:34:17| Info| Current OS Version: 6.2.9200
14:34:17| Info| ServicePack:
14:34:17| Info| System Type: Workstation
14:34:17| Info| Suite Mask: 0x0110
14:34:17| Info| Initializing COM.
14:34:17| Info| Initialized COM.
14:34:17| Info| CIsVcRedistInstalled=0
14:34:17| Info| Installing VCRedist with version 10.0.30319
14:34:17| Info| Get the job key value BITSLocalTempDir as from the registry.
14:34:17| Info| Checking whether installer vcredist_x64.exe is locally available
14:34:17| Info| Installer path for Microsoft Visual C++ Runtime set to E:\Redist\VcRedist\vcredist_x64.exe
14:34:17| Info| Initializing COM.
14:34:17| Info| Initialized COM.
14:34:17| Info| No pending reboot detected
14:34:17| Info| Installing Microsoft Visual C++ Runtime
14:34:17| Info| Launching external process:
14:34:17| Info| CmdLine: <"E:\Redist\VcRedist\vcredist_x64.exe" /q /norestart>
14:34:17| Info| WorkingDir: <E:\Redist\VcRedist>
14:34:25| Info| Installation of Microsoft Visual C++ Runtime failed. Exit code: 5100. Result: Asia
14:46:25| Error| Installation of one or more missing prerequisite components failed., Error, OK
14:46:25| Info| InputResult: OK
14:46:25| Info| Uninitializing COM.
14:46:25| Info| Uninitialized COM.
14:46:25| Info| Uninitializing COM.
14:46:25| Info| Uninitialized COM.
14:52:01| Info| Waiting for PrereqCheck to be signaled
15:32:11| Info| Are you sure you want to cancel Setup?, Question, Yes|No
15:32:11| Info| InputResult: Yes
15:32:12| Info| Clean up the BITS downloader.
15:34:29| Info| === Setup bootstrap logging started 1/18/2017 3:34:29 PM ===
15:34:29| Info| Bootstrap version: 5.0.9688.583.
15:34:29| Info| User: Administrator.
15:34:29| Info| No pending reboot detected
15:34:29| Info| Current OS Version: 6.2.9200
15:34:29| Info| ServicePack:
15:34:29| Info| System Type: Workstation
15:34:29| Info| Suite Mask: 0x0110
15:34:29| Info| Clean up the BITS downloader.
15:34:41| Info| === Setup bootstrap logging started 1/18/2017 3:34:41 PM ===
15:34:41| Info| Bootstrap version: 5.0.9688.583.
15:34:41| Info| User: Administrator.
15:34:41| Info| No pending reboot detected
15:34:41| Info| Current OS Version: 6.2.9200
15:34:41| Info| ServicePack:
15:34:41| Info| System Type: Workstation
15:34:41| Info| Suite Mask: 0x0110
15:34:41| Info| Initializing COM.
15:34:41| Info| Initialized COM.
15:34:41| Info| CIsVcRedistInstalled=0
15:34:41| Info| Installing VCRedist with version 10.0.30319
15:34:41| Info| Get the job key value BITSLocalTempDir as from the registry.
15:34:41| Info| Checking whether installer vcredist_x64.exe is locally available
15:34:41| Info| Installer path for Microsoft Visual C++ Runtime set to F:\Redist\VcRedist\vcredist_x64.exe
15:34:41| Info| Initializing COM.
15:34:41| Info| Initialized COM.
15:34:41| Info| No pending reboot detected
15:34:41| Info| Installing Microsoft Visual C++ Runtime
15:34:41| Info| Launching external process:
15:34:41| Info| CmdLine: <"F:\Redist\VcRedist\vcredist_x64.exe" /q /norestart>
15:34:41| Info| WorkingDir: <F:\Redist\VcRedist>
15:34:43| Info| Installation of Microsoft Visual C++ Runtime failed. Exit code: 5100. Result: Asia
15:34:59| Error| Installation of one or more missing prerequisite components failed., Error, OK
15:34:59| Info| InputResult: OK
15:34:59| Info| Uninitializing COM.
15:34:59| Info| Uninitialized COM.
15:34:59| Info| Uninitializing COM.
15:34:59| Info| Uninitialized COM.
15:35:07| Info| Waiting for PrereqCheck to be signaled
What is wrong? Pleas help me.
Thank You
