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Customer experience | Sales, Customer Insights,...
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What is the best CRM platform for a small scale business?

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Posted on by 9

What CRM software would you recommend for a small business? Microsoft Dynamics? KaptureCRM? etc...? 

I have the same question (0)
  • Ken Hubbard Profile Picture
    Microsoft Employee on at

    Hello there, 

    The Dynamics CRM/CE support team monitors these forums and offers help for break / fix scenarios. We do not offer the advice for which you are looking here, but we can leave the forum open for someone in the community to potentially reply. 

    Thank you

  • susanmark Profile Picture
    12 on at

    HubSpot is an ideal CRM solution for small businesses just starting out. While there are several paid plans, you can also get started free of charge with a lightweight yet powerful version of the CRM software

  • CU23080222-3 Profile Picture
    2 on at
    I’ve tried a few CRMs for my small business, and Zoho CRM worked well for me—it's affordable and easy to set up. Freshsales is also great if you focus on lead management.

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