I received payment today for two invoices that were written off and moved to history in 2010. I would like to apply the payment towards those two invoices if possible.
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I received payment today for two invoices that were written off and moved to history in 2010. I would like to apply the payment towards those two invoices if possible.
*This post is locked for comments
I am fairly positive that you cannot do that, but maybe that has changed in GP10 or 2010, but I do not recall reading about such a change to the system.
I have had to input a debit memo (through Sales>Transaction Entry) then post the cash against it. I then add a note to the debit memo so anyone can open the memo and read the reason for adding it and the original invoice number. On the payment side, I also add a note and state that the original invoice was cleared/written off which is why the payment is being applied against the debit memo instead of the original invoice.
If a historical invoice can be "restored" and the applied document unapplied, then I would be interested in knowing how to do that as well. If multicurrency is involved, then that would complicate matters further to get a historical back and unapplied.
Best regards,
Dale
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