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Adding Employee through API now gives Internal_RecordNotFound error

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Posted on by DWin2022

We have a Business Central integration in our product which POSTs/PATCHes to numerous endpoints. The employees endpoint is suddenly giving us problems when adding a new employee, but only since I last looked in the summer, back when it was working fine. Nothing has changed in our code or on our demo Business Central account (using demo company), so it is a little puzzling.

When creating a new employee using a POST call, a 404 error is now returned to say that the employee record does not exist:

Our request from the app log:

POSTing JSON file to api.businesscentral.dynamics.com/.../employees

{"number":"13","givenName":"FRED","middleName":"","surname":"SMITH","jobTitle":"A","addressLine1":"","addressLine2":"","city":"","state":"","country":"GB","postalCode":"","phoneNumber":"","mobilePhone":"","status":"Active","birthDate":"1970-01-01"}

The response:

{"error":{"code":"Internal_RecordNotFound","message":"The Employee does not exist. Identification fields and values: No.='13' CorrelationId: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx."}}

Is anyone else experiencing a similar issue? I can only presume this has started since the recent updates to the environment (I think two since then?) As I say, nothing has changed in our code.

Any help gratefully received!

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Nitin Verma 21,684 Moderator on at

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RE: Adding Employee through API now gives Internal_RecordNotFound error

Hi

Why you are using employee filter in your POST api.

api.businesscentral.dynamics.com/.../employees

Try to remove filters from the API and try with GET method API.

Thanks.

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DWin2022 5 on at

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RE: Adding Employee through API now gives Internal_RecordNotFound error

The filter is just to limit the fields returned in the record you get back once the employee has been created. This has always worked fine (and does with the other end points too). I've tried without a filter but it makes no difference. You still get the same error.

GET requests are fine. It is only when trying to create/post a new employee that you get the error.

Used to work fine until the last update.

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YUN ZHU 92,819 Super User 2025 Season 2 on at

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RE: Adding Employee through API now gives Internal_RecordNotFound error

Hi, I also did a simple test. It doesn't look like a problem.

Get: api.businesscentral.dynamics.com/.../employees

Post:

Hope this gives you some hints.

Thanks

ZHU

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